Facing increasing costs, a shortage of support workers, and an inability to build enough ‘bricks and mortar’ residential care facilities, care providers need to find alternative models for the delivery of care.
Also, the ‘tyranny of distance’ is particularly relevant for care providers in rural and remote areas. Many support workers spend more time travelling than engaged in face-to-face caring, putting pressure on cost of delivery.
The introduction of Consumer Directed Care (CDC) and the National Disability Insurance Scheme (NDIS) is viewed as both an opportunity and threat by care providers. The more proactive organisations are looking for points of differentiation in the marketplace to be able to retain their current clients, grow their business and remain viable.
The Tecuris solution supports care providers in their drive to differentiate their services, while lowering costs.
Tecuris enables care providers to create online digital communities, overcoming some of the physical challenges associated with servicing rural and remote clients, while also providing a digital channel for additional information and services.
Bay and Basin Community Resources (BBCR) serving 500 aged and disability care clients in the Illawarra / Shoalhaven region launched a 6-month trial of Tecuris Connect with 11 clients, their carers and BBCR staff on February 13th. The trial will assess the uptake and acceptance of Tecuris Connect by BBCR clients, will consider efficiency benefits for BBCR staff in serving clients and will identify aged care funding options for a broader commercial deployment of the service by BBCR.